Policies » Privacy

At MooRoo we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our website.

What information do we collect?
When a purchase is made on our site, we ask for your name, address, and email address. We may obtain information about your usage of our website to help us develop and improve it further through online surveys and other requests. As we use payment partners and we allow bank transfers, we do not collect any payment information from you.

What the data will be used for?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from MooRoo. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

• Send an email to unsubscribe@mooroo.co.uk with “unsubscribe” in the subject heading
• Call us using the details in our Contact section
• Write to us using the details in our Contact section

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

We comply with the standards, procedures and requirements laid down in the Data Protection Act 1998 to ensure that the personal information you give us is kept secure and processed fairly and lawfully.

What information do we share with others?
We will not provide your information to any third parties, other than to our delivery and payment partners.

Cookies
A Cookie is a small data file that is stored by your web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

Links to Third-Party Sites
In an attempt to provide you with increased value, we may from time to time include third party links on our website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.

Privacy of Children on Our WebsiteOur website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.

Sale of assets
In the unlikely event that MooRoo or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.